Privacy Policy

Privacy Policy

Introduction

Welcome to https://senior-care-pharr-texas.primarycareaid.com (hereafter referred to as “Senior Care Pharr Texas,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard data related to our users in compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Sales and Service Act (UCPA)
  • Connecticut Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • Protection of Personal Information Act (POPIA) of South Africa

Scope

This privacy policy applies to all aspects of our online presence, including our website at https://senior-care-pharr-texas.primarycareaid.com, mobile applications, online services, and products offered under the Senior Care Pharr Texas brand. It is important to emphasize that this policy does not extend to third-party websites, applications, or services that you may access through links on our platform. These entities have their own privacy policies governing data collection and usage, and we encourage you to review them before providing any personal information.

Processing Activities

This policy outlines our practices when:

  1. You use our applications, services, or interact with our website as an authorized user.
  2. You visit websites linked to this Privacy Policy.
  3. You engage with us through communications such as newsletters, emails, calls, or texts/SMS messages.

Personal Data Collection

We collect various types of personal data, including:

  • Account Information: Details related to your user account creation and management.
  • Payment Information: Credit card details, billing addresses, and payment history required for transactions.
  • Financial Information: Bank account numbers, investment portfolios (if provided), and financial transaction records.
  • Purchase Information: Items purchased from our services, frequency of purchases, and purchase amounts.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile phone numbers for user authentication and service improvement.
  • Location Data: GPS coordinates or other location-based information to provide personalized services.
  • Feedback: User-provided comments, reviews, and responses to surveys or feedback forms.
  • Social Media Information: Details from your social media profiles when you interact with our content on these platforms.
  • Product Information: Preferences, usage patterns, and product interactions for tailored recommendations.

We gather this data through direct user input, application interactions, browser settings, and automated technologies such as cookies and similar tracking tools. Additionally, we may receive personal data from third parties, subject to their privacy policies.

Cookies

We employ cookies to enhance your experience on our website and for analytical purposes:

  • Strictly Necessary Cookies: These are essential for website functionality, user authentication, and session management.
  • Preference Cookies: Used to store user preferences and settings, ensuring a personalized experience.
  • Analytics Cookies: Track website usage, analyze trends, measure performance, and understand user behavior to improve our services.

Users can control non-essential cookies through our Cookie Manager, allowing you to customize your privacy settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes specified in this policy or as required by law. Once the retention period expires or when the purpose is achieved, we delete or anonymize the data securely. This process helps ensure that your information is not retained beyond its intended use.

Security Measures

We have implemented robust organizational and technical safeguards to protect personal data from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure servers, access controls, regular security audits, and employee training on privacy practices.

Children’s Privacy

We do not knowingly collect personal information from children under the age of 18. If you are a parent or guardian and believe that we have collected such data by mistake, please contact us using the details provided below, and we will take appropriate steps to delete it.

Your Rights (Depending on your geographical location)

You may have certain rights regarding your personal data, including:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data in specific circumstances.
  • Restriction: Limit the use of your data under certain conditions.
  • Portability: Receive a copy of your data in a structured, commonly used format.
  • Objection: Object to the processing of your data for specific or all purposes.
  • Non-Discrimination: Be free from unfair treatment due to exercising your privacy rights.

To exercise these rights, please contact our Privacy Team using the details provided below. We will respond to your requests in accordance with applicable laws and regulations.

Changes to Policy

We may update this policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page, and we encourage you to review it periodically. We will notify you of significant changes through email or by posting a prominent notice on our website.

Contact Information

For any questions, requests for information, or data-related concerns, please contact us:

  • Email: [email protected]
  • Address: Senior Care Pharr Texas, [Address], [City, State, ZIP Code]

We value your trust in our commitment to protecting your privacy. This policy demonstrates our dedication to transparency and responsible data handling.